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Help Lines / Hotlines

Domestic abuse and assault
Resource and Crisis Center of Galveston County Inc.
1802 Broadway Suite 122         (Moving to a new location in Spring 2020)
Galveston, TX 77550
(888) 919-7233 or (409) 765-7233
(409) 763-1441 Administrative Office

"The mission of the Resource and Crisis Center of Galveston County is to promote the safety, well-being and best interest of victims of family violence, sexual assault, and child abuse and to advocate for the prevention of such crimes."

Bay Area Turning Point Inc.
210 South Walnut Street
Webster, TX 77598
(281) 286-2525 (24-hour hotline)
(281) 338-7600 office

"Bay Area Turning Point Inc. provides recovery services for survivors of domestic violence and sexual assault and facilitates violence prevention strategies for societal change in partnership with our community."

National Domestic Violence Hotline
(800) 799-7233

Operating around the clock, seven days a week, confidential and free of cost, the National Domestic Violence Hotline provides lifesaving tools and immediate support to enable victims to find safety and live lives free of abuse. Callers to the Hotline at 1-800-799-SAFE (7233) can expect highly trained experienced advocates to offer compassionate support, crisis intervention information and referral services in over 170 languages. Visitors to this site can find information about domestic violence, safety planning, local resources and ways to support the organization."

People in crisis
Veterans Crisis Line
(800) 273-8255

"The caring professionals at the Veterans Crisis Line are specially trained and experienced in helping Veterans of all ages and circumstances. Some of the responders are Veterans themselves and understand what Veterans and their families and friends have been through and the challenges Veterans of all ages and service eras face." There is also a Resource Locator tool on the website and a confidential Veteran chat and text feature.

National Suicide Prevention Lifeline
(800) 273-TALK (8255)

National Runway Safeline
(800) RUNAWAY (786-2929)

Texas Youth and Runaway Hotline
(800) 989-6884
(512) 872-5777 (text)

"Contact the Texas Youth and Runaway Hotline anytime day or night to discuss your problem, it's free and we're here to help. Volunteer advocates are dedicated to helping you 24 hours a day, 7 days a week, to listen and help you consider your choices and develop a sensible solution." There is an online chat on the website, and you can text with someone, as well.

1-800-TLC-TEEN (1-800-852-8336)
(310) 855-HOPE (4673)

Teenline’s mission is “to provide personal teen-to-teen education and support before problems become a crisis, using a national hotline, current technologies and community outreach.”  It is a 24-hour crisis hotline for teens to talk about their problems.

Crisis Intervention Houston
(832) 416-1117 Hotline
(832) 416-1199 Teen call
(281) 201-4430 Teen text

“We operate free, confidential, anonymous crisis and suicide prevention counseling, 24 hours a day, seven days a week.”

LGBT National Help Center
1-888-843-4564 National Hotline
1-800-246-7743 Youth Talkline
1-888-234-7243 Senior Hotline

This help center serves “gay, lesbian, bisexual, transgender, & questioning people by providing free & confidential peer-support and local resources."

The Trevor Project
1-866-488-7386   24-hour hotline

“The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning young people under 25.”

The Harris Center for Mental Health and IDD
Mental Health and IDD-related crisis: (713) 970-7000, press 1 (24 hour)
General Patient Information Line: (713) 970-700, press 2

Abuse and neglect
Texas Abuse Hotline through the Texas Department of Family and Protective Services
(800) 252-5400 (24 -hour)

Texas City Office
2000 Texas Ave., Suite 800
Texas City, TX 77590
(409) 948-3481

"Report child abuse and neglect; abuse, neglect, self-neglect, and exploitation of the elderly or adults with disabilities living at home; abuse of children in child-care facilities or treatment centers; abuse of adults and children who live in state facilities or are being helped by programs for people with mental illness or intellectual disabilities. A person who reports abuse in good faith is immune from civil or criminal liability and the name is kept confidential."

Poison emergencies
Southeast Texas Poison Center
301 University Blvd.
3.122 Trauma Building
Galveston, TX 77555
Poison helpline: (800) 222-1222
Office: (409) 772-3307
Mobile: (832) 876-8823

"The Southeast Texas Poison Center is located at the University of Texas Medical Branch (UTMB) in Galveston, TX. It is one of a network of six regional centers established by the Texas Legislature to provide 24-hour poison prevention and emergency treatment information to Texas residents and healthcare providers. Specially trained physicians, pharmacists, and nurses who are experts in the field of clinical toxicology have access to a comprehensive database of thousands of substances, both pharmaceutical and non-pharmaceutical, that they can reference as they manage each exposure."

National and Texas HIV/AIDS Hotlines
Center for Disease Control: (800) 232-4636 (24 hour) 
Texas AIDSLINE: (800) 299-2437

"AIDS hotlines are invaluable for basic HIV/AIDS information. You can talk to someone knowledgeable about HIV, get referrals to various AIDS services in your city and state." The website also has information on HIV/AIDS, an "Ask the Experts" section, blogs, ways to connect with others, a resource center for the newly diagnosed, and personal stories.

The Body: The Complete HIV/AIDS Resource
The Body website has information on HIV/AIDS, an "Ask the Experts" section, blogs, ways to connect with others, a resource center for the newly diagnosed, and personal stories.

Report crime/criminals
Galveston County Crime Stoppers
(409) 763-TIPS (8477)

"Crime Stoppers provides a telephone number and Web Tips to encourage citizens in the community to volunteer vital information helpful to law enforcement agencies to fight against crime. Callers can remain anonymous and are eligible to receive a cash reward if the information given leads to an arrest or grand jury indictment of a felony offender. "

Grief support
Compassionate Friends of Galveston County
(877) 969-0010 or (630) 990-0010  Hotline

Texas City chapter
Email contact:
Phone contact: (409) 771-2866

"The Compassionate Friends provides highly personal comfort, hope, and support to every family experiencing the death of a son or a daughter, a brother or a sister, or a grandchild, and helps others better assist the grieving family."

Missing children
National Center for Missing and Exploited Children
(800) THE LOST (843-5678)

Texas Regional Office
8668 Spicewood Springs Road, Suite 200
Austin, TX 78759-4391
(512) 465-2156

"The Texas Regional Office provides safety education to children, families, schools and the larger community in Texas. We also provide training, technical assistance and resources to law enforcement personnel and others who investigate crimes committed against children, specifically cases of child sexual exploitation."

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